Shipping Policy

MegaZone ships worldwide and is based in The Netherlands. We ship Monday - Friday, holidays excluded. Orders received by 15:00pm (noon) CEST (during DST) or CET (outside DST) will ship the same day.

All products are shipped with great care and in a professional manner. MegaZone uses protective materials for shipping. All large orders are sent using cardboard boxes for maximum protection.

The shipping costs will depend on the weight of the total order. Shipping costs are shown in the shopping cart after you've selected your preferred payment method. At the moment, the maximum shipping weight is 20kg (30kg within the Netherlands and the surrounding countries). If your order goes above the maximum weight, the shipping cost will skyrocket and our advise would be to place multiple orders.

MegaZone cannot guarantee the timeframe in which an order will arrive. However most shipments usually arrive around the timeframe specified in this list:

The Netherlands

Europe

Outside of Europe

1-2 days after shipping

5-7 days after shipping

7-14 days after shipping


Inspect your package before accepting and let the carrier make a note if/when the package contains damage. In case of a lost package, call the postal service and let them start an investigation.

Please be advised that in very rare cases an item might sell out after you checkout. Everything is in stock and can be shipped immediately, but due to our usage of different sales channels such as local game markets and conventions, this problem could arise. Please understand that we’re dealing with second hand products and that a replacement (in the same condition) isn’t always available. Of course when a product isn’t in stock anymore, and you’ve already paid, you will get reimbursed.

 

 

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