MegaZone is based in the Netherlands and currently ships within the Netherlands only. We ship Monday - Friday, holidays excluded. Every order received on a business day will be shipped within 24 hours.
All products are shipped with great care and in a professional manner. MegaZone uses protective materials for shipping. All large orders are sent using cardboard boxes for maximum protection.
The maximum shipping weight is 20kg. If your order goes above this maximum weight, the shipping cost will skyrocket and our advise would be to place multiple orders.
MegaZone cannot guarantee the timeframe in which an order will arrive. However, most shipments usually arrive within 1-2 days after shipping.
Inspect your package before accepting and let the carrier make a note if/when the package contains damage. In case of a lost package, call the postal service and let them start an investigation, using the tracking code as reference.
Please be advised that in very rare cases an item might sell out after you checkout. Everything is in stock and can be shipped immediately, but due to our usage of different sales channels such as local game markets and conventions, this problem could arise. When a product isn’t in stock anymore, and you’ve already paid, you will get reimbursed.
MegaZone is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE4010157272159. The Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.